FAQs

The minimum total order quantity is 50 plants. This can comprise multiple species; each species is sold in multiples of 10, so the minimum per-species is 10.

Radiata pine is sold in multiples of 100, as this is the smallest bundle size our forestry nursery handles.

Bulk rates apply when purchasing 50 or more of one species, as listed on our website. There is a further reduction for when purchasing 1,000 or more of one species - please contact us for pricing.

We will only display prices for the grades grown, even for forward ordering.

All listed prices exclude GST and any freight.

Our preference is to receive orders via our website, or by email to info@appletons.co.nz . Orders are opened in April following our stocktake, and will stay open for each species until it is sold-out, or until the season ends in spring. We then accept forward orders for the following season until the next April.

Online orders will receive an automated message from the website, however, this is not an order confirmation. Once your order request is received, we check the grade and stock levels, enter your order, and email a confirmation. Please note this does not include freight or GST and is an order confirmation only, not an invoice.

Forward orders are confirmed in April following our autumn stocktake.

Orders over $500 (excl. GST) require a deposit of 25% to secure, payable within 7 days of issue. If you cancel your order this deposit is non-refundable.

This invoice will be issued following order confirmation - it is important that you contact us with any changes to your order promptly, to enable the correct deposit invoice to be issued.

Between June and August we lift, grade, and pack our open ground (bare-rooted) trees. If not dispatched immediately, we store trees in a coolstore or heeled into a sawdust bed.

Container grown stock can be dispatched from March through to November, depending on availability and production schedules. This allows for autumn and spring planting. Some limited stock may be available during the summer months.

If you have a “must arrive by” date or preferred month, please state this clearly on your order (use the comments field) or your email. We will confirm intended dispatch date or month on your order confirmation email. If we are unable to accommodate your date requirements, we will contact you to arrange another suitable time. We are always happy to discuss your requirement to fit in with your planting arrangements, with a minimum of 10 days notice.

Your deposit (if applicable) will already have been paid. On the day that your trees leave our nursery, we will email you an invoice (less any deposit) with the details of the shipment and the freight tracking numbers. Payment for this final invoice is required within 7 days.

All payments must be made by bank transfer. We do not have facilities for card or cash payment at the nursery.

It is difficult to accurately quote for freight, as every order packs differently. We pack & choose the freight method to minimise the cost to our customer. Please refer to our Freight FAQ.

Yes, you can arrange to collect with a minimum of 3 days notice.

If they are evergreen species, they will need to be planted promptly upon arrival. Deciduous species can be held in a cool dark place for up to 2 weeks. Do not open the bags, which will allow the roots to dry out, we have packed damp sphagnum moss around the roots. If you have any doubts or need further advice, do not hesitate to contact us.